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4 Proven Ways CS and Product Teams Can Work Better Together
Improve alignment between your customer success and product teams with these 4 easy-to-implement tactics. Boost innovation, customer satisfaction, and…
May 3
•
Hakan Ozturk⚡
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4 Proven Ways CS and Product Teams Can Work Better Together
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7 Best Customer Feedback Platforms
Collect, analyze and act on customer feedback to improve your products and drive growth. Discover the top platforms to get actionable insights and…
May 3
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Hakan Ozturk⚡
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7 Best Customer Feedback Platforms
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Is Customer Success Tough Everywhere?
You might be in this tough situation right now. Big challenges, from resource shortages to blame culture. Learn how to navigate these issues and put…
May 1
•
Hakan Ozturk⚡
1
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Is Customer Success Tough Everywhere?
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April 2024
4 Proven Ways to Manage Difficult Customer Expectations
Dealing with demanding customers? Discover 4 practical strategies to handle unrealistic expectations and turn challenging interactions into…
Apr 29
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Hakan Ozturk⚡
2
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4 Proven Ways to Manage Difficult Customer Expectations
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Churnkey Raises $1.5M to Accelerate Subscription Retention Automation
Churnkey, a top subscription retention automation platform, has raised $1.5 million in growth funding to accelerate product development and market…
Apr 25
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Hakan Ozturk⚡
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Churnkey Raises $1.5M to Accelerate Subscription Retention Automation
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Microsoft's CS Account Manager: What You Need to Know
Learn about the customer-focused responsibilities, benefits, and career path of a Microsoft CSAM - a trusted partner helping customers maximize their…
Apr 25
•
Hakan Ozturk⚡
2
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Microsoft's CS Account Manager: What You Need to Know
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How to Create and Standardize Customer Success Processes at a Startup
Discover 7 steps to create standardized customer success processes at startups. Drive growth and improve customer experiences.
Apr 23
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Hakan Ozturk⚡
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How to Create and Standardize Customer Success Processes at a Startup
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How to Use AI for Customer Success
Use these AI tools to automate admin tasks, improve proactive work, and boost customer interactions. Get ahead with these practical tips and software…
Apr 22
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Hakan Ozturk⚡
1
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How to Use AI for Customer Success
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5 Ways To Bring Unresponsive Customers Back to Life
Discover 5 proven ways to re-engage unresponsive customers and keep them engaged. From finding the problem to adding value and persisting.
Apr 19
•
Hakan Ozturk⚡
2
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5 Ways To Bring Unresponsive Customers Back to Life
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HubSpot Shakes Up Leadership, Promotes Key Executives
HubSpot's Chief Customer Officer departs, but the company doubles down on customer success by promoting top sales, marketing, and CS leaders.
Apr 17
•
Hakan Ozturk⚡
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HubSpot Shakes Up Leadership, Promotes Key Executives
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Excelling as a Customer Success Enablement Manager: Key Skills and Responsibilities
Learn the key skills and duties to succeed in a customer success enablement role and improve the customer experience.
Apr 16
•
Hakan Ozturk⚡
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Excelling as a Customer Success Enablement Manager: Key Skills and Responsibilities
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Switching from Marketing to Customer Success: A Rewarding Career Move
Marketers, are you looking to transition into a role with more direct impact and meaningful client relationships? Learn why customer success could be…
Apr 15
•
Hakan Ozturk⚡
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Switching from Marketing to Customer Success: A Rewarding Career Move
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